Poland investigates OpenAI, ChatGPT after receiving GDPR complaint

Author: Felix Ng, Cointelegraph; Compiler: Songxue, Golden Finance

Poland's Personal Data Protection Office (UODO) has launched an investigation into a ChatGPT-related complaint against OpenAI, with an unnamed applicant accusing the company of processing data in an "unlawful and unreliable manner."

Jan Nowak, chairman of the Data Protection Office, said in a statement on September 20 that this is not the first time that questions have been raised about ChatGPT’s compliance with European data protection and privacy principles.

**The complaint alleges that OpenAI processes data in an illegal and unreliable manner, and that its rules for collecting and processing data are not transparent. **

The applicant stated that in his case, ChatGPT generated false information about him and that OpenAI did not meet his requirements to exercise his rights under the European General Data Protection Regulation (GDPR).

However, Nowak acknowledged that the proposed lawsuit against OpenAI could be difficult because it involves a company based outside the EU.

Nowak said: "The case involves violations of many regulations regarding personal data protection, which is why we will ask OpenAI to answer some questions so that the administrative proceedings can be conducted thoroughly."

Meanwhile, UODO Vice President Jakub Groszkowski said the allegations in the complaint raise doubts about OpenAI's approach to European personal data protection principles.

Therefore, UODO will clarify these doubts, especially in the context of the basic principles of privacy by design contained in the GDPR, he added.

This isn't the first time OpenAI has run afoul of European GDPR compliance.

In March this year, Italy’s data protection authorities temporarily blocked the artificial intelligence chatbot ChatGPT and launched an investigation into alleged violations of data privacy rules.

Italy's data regulator also said users lacked information about the data OpenAI collects.

In April, German regulators reportedly asked the company to answer questions about its intentions and ability to comply with the EU's strict data privacy laws under the GDPR.

In the same month, the European Data Protection Board established a task force on OpenAI

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